DoorDash Toronto: Your Guide to Driver & Vehicle Requirements

DoorDash Toronto

As the gig economy continues to thrive, DoorDash has emerged as one of the leading platforms for food and retail delivery in Toronto, Canada’s bustling metropolis. With its vibrant culinary scene and dense urban landscape, Toronto is a prime market for Dashers—DoorDash’s term for its delivery drivers. Whether you’re looking to earn extra income or explore a flexible job opportunity, becoming a DoorDash driver in Toronto can be an appealing option. However, understanding the driver and vehicle requirements is critical to getting started. This comprehensive guide dives deep into everything you need to know about becoming a DoorDash driver in Toronto, including eligibility criteria, vehicle specifications, the signup process, and tips for success in this dynamic city.

Introduction to DoorDash in Toronto

DoorDash, founded in 2013, is a San Francisco-based technology company that connects customers with local restaurants, grocery stores, and retailers through its delivery platform. In Toronto, DoorDash has become a household name, offering delivery from popular chains like Tim Hortons, McDonald’s, and Subway, as well as beloved local eateries serving sushi, pizza, tacos, and more. The platform also supports grocery delivery from stores like Walmart and retail pickup from various shops, making it a versatile service for both customers and drivers.

For aspiring Dashers, Toronto presents a unique opportunity. The city’s diverse neighborhoods, from the bustling Entertainment District to the suburban sprawl of Scarborough, create a high demand for delivery services. DoorDash’s flexible model allows drivers to work on their own schedules, making it ideal for students, part-time workers, or anyone seeking supplemental income. In March 2025, DoorDash expanded its presence in Toronto by opening a 2,389-square-meter office in the Entertainment District, signaling its commitment to the Canadian market. However, becoming a Dasher requires meeting specific requirements, particularly regarding driver eligibility and vehicle standards. Below, we’ll explore these in detail, ensuring you have all the information needed to hit the ground running.

Driver Requirements for DoorDash in Toronto

To become a DoorDash driver in Toronto, you must meet a set of eligibility criteria designed to ensure safety, reliability, and compliance with local regulations. These requirements are straightforward but non-negotiable, so let’s break them down:

1. Age Requirement

In Toronto, Dashers must be at least 19 years old. This is higher than in some other regions due to Ontario’s specific licensing and insurance regulations. If you’re under 19, you’ll need to wait until you meet this threshold before applying.

2. Identification and Work Eligibility

As an independent contractor, you’ll need to provide valid identification and proof of eligibility to work in Canada. Required documents include:

• A Social Insurance Number (SIN) for individuals or a Business Number for corporations.
• A GST/HST number if you earn over $30,000 annually, as required by the Canada Revenue Agency (CRA).
• Proof of work eligibility, such as a Canadian Passport, Work Permit, Permanent Resident Card, or Citizenship Card.

These documents are submitted during the signup process and are essential for tax reporting and compliance with Canadian labor laws.

3. Background Check

DoorDash requires all Dashers to pass a background check conducted by Checkr, a third-party service. The check reviews:

• Criminal history: Felonies, violent crimes, or recent theft convictions may disqualify you.
• Driving record (if using a motorized vehicle): Major violations like DUIs or reckless driving within the past seven years can result in rejection.

The background check typically takes 5–7 days to process. You’ll need to consent to this during signup, and DoorDash will notify you of the results.

4. Smartphone

A compatible iOS or Android smartphone is mandatory for running the DoorDash Driver app. The app is used to:

• Accept and manage delivery orders.
• Navigate to pickup and drop-off locations.
• Track earnings and delivery history.

Ensure your phone has a reliable data plan and GPS capabilities, as Toronto’s busy streets require precise navigation.

5. Driving Experience (for Motorized Vehicles)

If you plan to use a car, scooter, or motorcycle, you must have at least one year of driving experience and a valid driver’s license (more on this in the vehicle requirements section). This ensures you’re comfortable navigating Toronto’s often congested roads.

6. Additional Requirements for Cannabis Delivery

In some cases, Dashers in Toronto may have the opportunity to deliver cannabis through partnerships like Kindling Cannabis in nearby Port Credit. For these roles, you’ll need a valid CanSell certification, which can be obtained online within 24 hours. This is not a standard requirement but applies to specific delivery types.

7. Tax Responsibilities

As an independent contractor, Dashers are responsible for tracking business expenses (e.g., gas, phone data, vehicle maintenance) and filing taxes. DoorDash does not provide a T4 or T4A slip, so you’ll need to report your income to the CRA. Taxes are due by April 30, with self-employed filings due by June 15. Keeping detailed records is crucial, and apps like QuickBooks or Everlance can simplify this process.

Vehicle Requirements for DoorDash in Toronto

One of DoorDash’s advantages is its flexibility regarding vehicle types. Unlike some competitors, DoorDash doesn’t mandate a specific make, model, or year for vehicles, making it accessible for a wide range of drivers. However, there are specific requirements depending on the vehicle type you choose. Here’s a detailed look:

1. Accepted Vehicle Types

DoorDash allows Dashers in Toronto to use:

• Cars
• Scooters
• Motorcycles
• Bicycles

The permitted vehicle types may vary slightly based on the Toronto market, so check the DoorDash Driver app or signup page for local rules. For example, bicycles are particularly popular in downtown Toronto due to traffic and parking constraints, while cars are more common in suburban areas like Etobicoke or North York.

2. Car-Specific Requirements

If you’re using a car, you must meet the following:

• Valid Driver’s License: A G or G2 license issued by Ontario is required. G1 licenses are not accepted due to their restrictions.
• Driving Experience: At least one year of driving experience to ensure familiarity with road rules.
• Clean Driving Record: No major violations (e.g., DUIs, hit-and-runs) as verified by the background check.
• Insurance: Valid auto insurance in your name, meeting Ontario’s minimum requirements (e.g., $1 million in liability coverage). DoorDash provides supplemental insurance for active deliveries, covering bodily injury and property damage, but your primary insurance remains your responsibility.
• Vehicle Condition: The car must be in safe, operational condition. There are no cosmetic requirements, but basic maintenance (e.g., working brakes, lights, and tires) is essential.

3. Scooter or Motorcycle Requirements

For scooters or motorcycles, you’ll need:

• A valid M1 or M2 license (or equivalent) for motorcycles in Ontario.
• Proof of insurance for the vehicle, meeting provincial requirements.
• Compliance with Toronto’s regulations for operating scooters or motorcycles, such as helmet use and road restrictions.

Scooters are a great option for navigating Toronto’s urban core, especially in areas with bike lanes.

4. Bicycle Requirements

Bicycles are a popular choice for Dashers in downtown Toronto, where parking is scarce and traffic is heavy. Requirements include:

• No license or insurance needed.
• The bike must be in good working condition, equipped with a bell, front and rear lights, and reflectors for night deliveries (per Toronto’s cycling by-laws).
• A sturdy bike lock is recommended to secure your bike during pickups.

5. Additional Notes

• No Commercial Permits Required: Unlike some taxi or rideshare services, DoorDash does not require commercial vehicle registration or special permits for standard deliveries.
• Cannabis Delivery: For specialized deliveries like cannabis, additional vehicle requirements (e.g., secure storage) may apply, but these are role-specific.
• Market Considerations: Toronto’s weather can be challenging, especially in winter. Cars or scooters with weather protection are ideal for year-round dashing, while bikes may be less practical during snowstorms.

How to Sign Up as a DoorDash Driver in Toronto

The signup process for becoming a DoorDash driver in Toronto is straightforward and can be completed online. Here’s a step-by-step guide:

1. Visit the Signup Page: Go to dasher.doordash.com or download the DoorDash Driver app to start your application.
2. Provide Basic Information: Enter your name, date of birth, email, phone number, and ZIP code (e.g., M5V for downtown Toronto).
3. Upload Documents: Submit your:
   • Driver’s license (for cars, scooters, or motorcycles).
   • Proof of insurance (if applicable).
   • Social Insurance Number or Business Number.
   • Proof of work eligibility (e.g., passport, work permit).
4. Consent to Background Check: Agree to the Checkr background check, which reviews your criminal and driving history.
5. Complete Orientation: After approval, you may need to complete a brief online or in-person orientation session covering app usage, delivery protocols, and safety tips.
6. Download the App: Once approved, download the DoorDash Driver app, log in, and start accepting deliveries.

The entire process typically takes a few minutes to apply and 5–7 days for approval, depending on the background check. You can check your application status in the app or by contacting Dasher support at +1-833-510-0332.

Additional Considerations for Dashers in Toronto

Beyond driver and vehicle requirements, there are several factors to consider when dashing in Toronto. These can help you maximize your earnings and navigate the city effectively.

1. Equipment Needs

DoorDash provides a free insulated delivery bag to maintain food quality during transit. You may also want:

• A phone mount for hands-free navigation.
• A portable charger to keep your phone powered during long shifts.
• Weather-appropriate gear, such as waterproof clothing for bike Dashers or snow tires for car Dashers in winter.
• A bike lock or secure parking strategy to prevent theft.

2. Delivery Zones

Toronto is divided into delivery zones, and you can choose where to dash. High-demand areas include:

• Downtown Core (e.g., Entertainment District, Yonge-Dundas): Busy but parking is challenging.
• Midtown (e.g., Yonge-Eglinton): Mix of residential and commercial orders.
• Suburbs (e.g., Scarborough, Mississauga): Longer distances but potentially fewer drivers, increasing order availability.

You’re not restricted to one zone and can dash in nearby cities like Mississauga or Brampton, depending on demand.

3. Earnings and Tips

Dashers in Toronto earn an average of $23.99–$24.70 per hour, based on factors like:

• Base Pay: Varies by order distance and complexity.
• Tips: Customers can tip through the app, which significantly boosts earnings.
• Peak Pay: Bonuses during busy times (e.g., lunch rush, weekends, or holidays).
• Promotions: Incentives like “Earn $500 for completing 50 deliveries in 30 days.”

Payments are deposited weekly via direct deposit, with daily payouts available for a small fee. Track expenses carefully, as gas, maintenance, or parking tickets and taxes will impact your net income.

4. Parking and By-Laws

Toronto’s parking regulations can be tricky, especially in busy areas. Tips:

• Use short-term parking zones or designated delivery areas for quick pickups.
• Avoid rush hour restrictions (e.g., no parking on major roads from 7–9 AM or 4–7 PM).).
• Bike and scooter Dashers have more flexibility but must follow cycling by-laws, such as no riding on sidewalks.

5. Safety Tips

Toronto’s a Toronto is a busy city, so:

• Stay alert for heavy traffic, especially on Yonge Street, Queen Street West, or the Gardiner Expressway during rush hours.
• Use reflective gear or lights at night, particularly for bike Dashers.
• Follow no-contact delivery protocols to minimize customer interactions, if requested.

6. Challenges

Toronto’s weather, from humid summers to snowy winters, can affect your dashing experience. Car Dashers may face:

• Snow removal requirements or icy roads in winter.
• Higher gas costs in Ontario compared to other provinces. Bike Dashers may struggle with:
• Cold weather or heavy rain, so consider a car or scooter for year-round reliability.

7. Customer and Driver Feedback

Recent reviews highlight mixed experiences:

• Positives:
  • Flexible hours and decent earnings during peak times.
  • Quick and friendly drivers often praised by customers.
• Negatives:
  • Complaints about high fees, which may reduce tips.
  • Occasional app glitches (e.g., orders switching to pickup or incomplete deliveries).
  • A 2025 lawsuit from the Competition Bureau alleges misleading pricing practices, which could impact customer trust.

To succeed, focus on reliability, good customer communication, and accepting high-value orders during busy periods.

Contacting DoorDash in Toronto

If you need assistance, here are the best ways to contact DoorDash in Toronto:

• Dasher Support:
  • Phone: +1-833-510-0332 for Dasher inquiries (e.g., account setup, payment issues).
  • Online: help.doordash.com/dashers for support articles or to submit tickets.
  • Customer Support: Use the DoorDash app’s in-app chat** for order-related queries. No Toronto-specific customer number is available.
• Merchant Support:
  • Phone: +1-855-222-8111 (Monday–Friday) for restaurant or store owners.
  • Website: merchants.doordash.com.
• Toronto Office:
  • Address: 200 Wellington Street West, Toronto, ON M5V 3C7 (Entertainment District). Not for walk-in support.
  • Note: Use for corporate or job inquiries via careersatdoordash.com.

For urgent issues, the in-app chat is often the quickest resolution method.

Tips for Success as a DoorDash Driver in Toronto

To thrive as a Dasher, consider these strategies:

1. Work Peak Hours: Lunch (11 AM–2 PM), dinner (5 PM–7 PM), and weekends are busiest, offering higher pay.
2. Choose Strategic Locations: Dash near restaurant hubs like King West or Queen West for frequent orders.
3. Maintain High Ratings: Prompt deliveries and good communication boost your access to better orders.
4. Track Expenses: Deduct gas, maintenance, and other costs for tax purposes. Use mileage-tracking apps to simplify.
5. Stay Updated: Check the app for new promotions or zone changes, as Toronto’s market evolves.

Conclusion

Becoming a DoorDash driver in Toronto offers a flexible way to earn income in a vibrant city with high delivery demand. By meeting the driver requirements—age 19, valid ID, background check, and smartphone—and adhering to vehicle standards (car, scooter, or bike with appropriate licenses and insurance), you can start dashing quickly. Toronto’s unique urban challenges, like traffic and weather, require preparation, but the opportunity to earn $23.99–$30/hour during peak times makes it worthwhile. With the right approach, you can turn DoorDash into a rewarding side hustle or full-time gig. Ready? to start? Head to dasher.doordash.com to apply, and hit the streets of streets Toronto!